in Italy - culture of conduct - and diplomatic
The family is the most important relative in Italy
The conquest of culture, Italy is the greatest source of prideImagination, imagination, intelligence and education are valued.
Personal relationships are faithfully cultivated with loyalty, which is especially valued in families.
The conquest of culture, Italy is the greatest source of pride.
Imagination, imagination, intelligence and education are valued.
Personal relationships are cultivated in good faith, with loyalty, which is especially valued in families.
Shake hands with everyone present-men, women and children - during an event or public meeting.
Shake hands when you leave. Use the appropriate names and titles until your Italian host or colleagues ask you to use their names. Women almost always use their maiden name, especially in commercial and legal documents.
I usually use married names or a combination of married and maiden names outside of the company.
Italians take punctuality at business meetings very seriously, and we expect you to make the same call with an explanation if you are late. Deliberate delaying of business is considered sloppy. Business cards are exchanged only at the first meeting and must be delivered to the recipients, not thrown in them. Don't give a business card to the same person more than once.
The family is the most important relative in Italy
When you receive a business card, look carefully at its name and title, and then put it on the table in front of you or in your purse. Build personal relationships with Italians. Italians like to deal with people they know and trust. They tend to think that work is not a burden or should be taken too seriously. Pragmatism and a talent for improvisation are the keys to success. Protocol rules and organization are often ignored. Italian companies quickly find and exploit their niche without conducting in-depth research. Strategic plans are rarely written and are never long-term. Business decisions are often made and negotiated privately before meetings. The purpose of a meeting is often to assess mood, feelings of support, and water evidence, rather than making decisions. Cocktails are not common in Italy. Drinking without food is rare.
Heavy drinking is unusual and not appreciated.
Even minor poisoning is considered gross. Women don't drink much in Italy. When you are done eating, place the knife and fork (teeth up) on the side of the plate: Position. The fork should be on the left and the knife on the right - on the right, the blade should be facing the fork. Italy is one of the most important centers of European fashion. Italians are gorgeous. Even people in small towns spend a lot of money on their wardrobe and always dress well. Men and women dress traditionally and formally for business reasons (men: jacket and tie, women: suits or suits). Women should wear women's clothing. Exchanging gifts usually does not happen at the beginning of business meetings, but it is advisable to have a gift in your pocket if your Italian guests drop it off. Italians are open, curious and tolerant of other unique characteristics and manners.
They can tolerate delays, inefficiency, and honest mistakes, but they don't like arrogance and rudeness.
Foreign women can do business in Italy without much difficulty. Under certain circumstances, being a woman can also be considered an advantage. At the bottom of the labour market are only Italian women, which is the lowest rate in Western Europe. Only a few women hold senior positions. Italians in General are not inhibited when it comes to relationships with the opposite sex. Flirting is part of the Italian way of life. Adapted from materials collected by Finestra sul Mondo, a cross-cultural training and consulting company. Originally based on material from the book series Put your best foot forward.
